Last modified: 23 June 2020
About us and how to contact us
Personal information we collect
We collect personal information from you directly, e.g. when you play games or register for an account, and also generate information about your use of our games, including game play and log data. If you log in to a game with your social media account, we will receive information about you including your name, profile picture and email address. We also receive information from third parties such as social media platforms and fraud detection providers. More Information.
How we use your personal information
We use your information to provide you with our games, support and analyse your use, and improve them. We will also use your information to respond to your questions. We sometimes send you promotional emails, send you push notifications and show you ads targeted to you in our games. You can choose to stop receiving these at any time, by opting out or changing your browser or device settings. More Information.
Who we share your personal information with
Where we process your personal information
We have locations in the United States, Switzerland and the EEA where we process your information. Some of our providers are located outside of the EEA such as the United States and Israel. More Information.
You may have rights to access, receive a copy of, or delete, your information or restrict processing of your data, and you also have the right to object to our use of your information for certain purposes, including tailored marketing and advertising. More Information.
Any updates or changes to this Policy will be published here. If there are any significant changes, we will notify you through the website and in-Game.
For the purpose of this Policy, “Information” means any information relating to an identified or identifiable individual. This includes Information relating to your use of: (a) our mobile games (including 8 Ball Pool) (“Mobile Games”); (b) miniclip.com and any other dedicated Miniclip websites, such as agar.io, diep.io which link to this policy (“Website”); and (c) our games which can be accessed through Facebook (“Facebook Games”). When you use the Mobile Games, the Website or Facebook Games (the “Game”), you accept our rules and policies which set out how we handle your Information, and you understand we collect, process, use and store your Information as described in this Policy. If you do not agree with this Policy, you must not play any of the Games. If you change your mind in the future, you must stop playing the Games and you may exercise your rights in relation to your Information as set out in this Policy.
1. PERSONAL INFORMATION WE COLLECT
We will collect and use the following Information about you:
Third Party Websites and Games
Note that the Games may contain links to websites or other services owned and operated by third parties. This includes games run by others that are embedded into our Website so they look like they are on our site, but are actually on the site of a third party developer (“iFramed Games”). If you are playing an iFramed Game, we notify you through a pop-up when you access the game. We encourage you to review the privacy and cookie policies of these third parties for information about how they use your information.
Our Games are not targeted at children. Where Children under 16 use our Games, we advise that they obtain the permission of a parent or guardian, and we recommend that parents or guardians clear their browser cache of cookies and take all other steps highlighted in this policy to minimise the data collected. In some of our Games, you will have reduced functionality if you are under 16 and are based in the EEA.
Third Party Privacy Practices
If you access any Games through a third-party platform such as Facebook or Google (“Third Party Services”), you must understand that those Third Party Services may collect other information about you (including information you share with them directly or about your use of the Games) in accordance with their own terms and privacy policies. The privacy practices described in this Policy do not apply to Third Party Services. Any links in the Games to Third Party Services do not imply that we endorse or have reviewed the Third Party Services.
Although we have in place security measures to maintain the privacy and integrity of your Information, unfortunately, the transmission of Information via the internet is not completely secure. We may also take extra steps to protect your Information and minimise the Information we process. For example, when you provide us with your password as part of the registration process, we apply a one-way hash.
Your Information is kept for as long as you are registered or using our games, and then for up to three years from the date you stop interacting with the games.
When deleting Information, we will take measures to make the Information irrecoverable or irreproducible, and electronic files which contain Information will be deleted permanently.
Note that where the Information is held by a third party data controller, such as an advertising partner or a payment processor, we will use reasonable steps to inform them of your request, but we recommend you contact them directly in accordance with their own privacy policies to ensure your personal data is erased.
7. CONTACT & COMPLAINTS
We welcome questions, comments and requests regarding this Policy. These should be addressed to firstname.lastname@example.org. You can also send a letter to Data Protection at Miniclip SA, Faubourg de l'Hôpital 18, 2000 Neuchâtel, Switzerland. Alternatively, if you are based in the EEA, you can send a letter to Miniclip (UK) Limited at Legal Department at Miniclip, Holborn Gate, 326-330 High Holborn, London WC1V 7PP.
The following advertising partners are integrated into some or all the Games. Please check the following privacy policies to learn more about their privacy practices, including how you may exercise your data subject rights.This list was last updated on 21 February 2020.
The terms of this Addendum apply to residents of California under the California Consumer Privacy Act (“CCPA”) and related applicable laws.
Collection and Disclosure of Personal Information
Over the past 12 months, through your use of the Games, we may have collected and disclosed the following categories of personal information, as defined in the CCPA, from or about you:
We collect personal information for the following purposes:
We may disclose personal information to the following types of entities:
SALES OF PERSONAL INFORMATION
Rights under the CCPA
The CCPA provides California residents with certain legal rights; these rights are not absolute and are subject to certain exemptions. If you are a California resident, and the CCPA does not recognize an exemption that applies to you or your personal information, you have the right to:
We aim to fulfill all verified requests within 45 days pursuant to the CCPA. If necessary, extensions for an additional 45 days will be accompanied by an explanation for the delay.
How to Exercise Your RightsIf you wish to opt-out or update your preferences, you may do so in the Privacy Settings of our Website, and in-app for certain of our Mobile Games.