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Social / Review Specialist

· Lisbon, Portugal


What will you be doing at Miniclip?

Your primary responsibilities will include:

  • Create and optimise moderation and listening rules, workflows and protocols
  • Moderate content using existing tools
  • Identify opportunities for improvement in social media/review strategy
  • Liaise with the marketing and game teams
  • Gather and analyse data in order to spot trends
  • Coordinate with specialists to align tone and answers in all channels

What are we looking for?

We’re looking for a dedicated, team-oriented candidate who is passionate about Player Experience, social media and optimisation. The ideal candidate has:

  • The ability to create, automate and optimise workflows
  • Experience in moderation, ideally in public channels
  • The ability to easily learn new tools and systems
  • Proactivity to suggest and create improvements in our processes
  • An interest in data handling and knowledge of Google Sheets
  • Attention to detail and the ability to organise information
  • The ability to work under pressure in a fast-paced, agile environment
  • A customer-oriented mindset for a global company and community
  • The ability to handle multiple projects, prioritise and manage time effectively
  • Some knowledge of visual programming
  • The ability to zoom out and see ideas on a macro level
  • Excellent communication skills, including fluent written and spoken English


About Miniclip

Miniclip is a global leader in digital games with a mission of ‘unleashing the gamer in everyone’. The Company develops, publishes, and distributes highly engaging games to an audience of over 400 million monthly active users across mobile, social and online platforms. They operate in 10 countries, with a global workforce of over 1000 people across 16 locations.  

Founded in 2001, the Company has successfully grown a huge global audience in over 195 countries and across six continents. Miniclip has a unique understanding of the digital games space and has developed a strong portfolio of over 60 high-quality mobile games, extensive worldwide distribution, and an internationally recognised brand name. To date, Miniclip's digital games, which also include the franchises 8 Ball Pool™, Subway Surfers™, Golf Battle™, Football Strike™, Carrom Pool™, and™ have generated more than 7 billion downloads. Miniclip has more than 70 million daily active players reaching people across the world in the pursuit of ‘unleashing the gamer in everyone’.  

In the past three years, as part of their ambitious growth plans, Miniclip have been delighted to welcome the teams from Playsport (famous for Motorsport Manager), Yakuto (creators of Darts of Fury), Masomo (home of Head Ball 2), Ilyon (designers of Bubble Shooter), Eight Pixels Square (Sniper Strike) operating as Miniclip Derby, Gamebasics (creators of OSM Online Soccer Manager) now operating as Miniclip Netherlands, Green Horse Games (home of Football Rivals), Supersonic Software Ltd., trading as (the team behind the highly successful Puzzle Page and Picture Cross), and most recently Sybo (famous for Subway Surfers).  
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