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Legal Operations Manager

· London, United Kingdom

Description

What will you be doing at Miniclip?

  • Own and optimise the CLM platform to automate contract workflows from intake through execution, renewal, and reporting

  • Build self-service contract tools enabling business teams to generate standard agreements without legal involvement

  • Design and automate legal processes, including intake, triage, approvals, and routine contract workflows

  • Create playbooks, decision trees, and approval matrices to enable non-legal teams to handle routine matters independently

  • Develop and maintain a self-service legal portal with templates, FAQs, and guidance

  • Deliver training to drive adoption of legal tools and self-service capabilities across the organisation

  • Implement dashboards and analytics to track workload, cycle times, SLAs, and efficiency gains

  • Manage legal vendors, outside counsel, and knowledge management initiatives to optimise cost and performance

  • Partner with cross-functional teams to embed legal requirements early and reduce last-minute legal bottlenecks

What are we looking for?

Experience

  • Solid amount of experience in legal operations, legal technology, or a related role delivering process improvement and technology implementations

  • Hands-on experience implementing CLM platforms and legal workflow automation

  • Experience partnering closely with legal teams in fast-paced environments

 

Technical Skills

  • Strong knowledge of the legal technology ecosystem and legal operations tools

  • Proven ability to map, redesign, and automate legal processes at scale

  • Data and analytics skills to track KPIs, measure impact, and demonstrate ROI

 

Strategic & Interpersonal Skills

  • Legal design and change management experience to drive adoption of new tools and processes

  • Strong stakeholder management and cross-functional collaboration skills

  • Clear communicator able to translate legal requirements into practical, scalable solutions

About Miniclip