Games at Miniclip.com

Gutterball Help

Requirements

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Technical Advice

I am trying to play this game on Miniclip.com but it is not loading/working?

You need to have the Shockwave plugin installed to play this game. You can download the latest Shockwave Plugin in from here http://www.miniclip.com/games/en/requirements.php Once you are on the page simply click on the Shockwave Plugin and follow the onscreen instructions to download the latest plugin.

I am trying to play this game but it is saying that I am missing some Xtras that are required to play this game. What does this mean and what do I do to fix them?

In order to resolve this problem you will need to uninstall the latest Shockwave Plugin that you have installed on your computer. Once you have done that you will need to go to http://www.miniclip.com/games/en/requirements.php?plugin=shockwave and click on the Shockwave Plugin link and follow the on-screen instructions and download the latest plugin.

The game that I am playing says that it is having play back errors and the game doesn’t load. What does this mean and how can I get the game to play?

In order to stop this error you need to do the following:

Internet Explorer
• · Go to the Tools option on your browser.
• · Select Internet Options.
• · Click on the Delete files option under Temporary Internet Files.
• · If prompted click OK.

Firefox
• · Go to the Tools option on your browser.
• · Select Options.
• · Click on the Cookies Tab.
• · Next Click on the Clear Cookies Now button.
• · After that click on the Cache Tab.
• · Next click on the Clear Cache Now button.
• · If prompted click OK.

If I am stuck on a level in one of the games is there anywhere I can get help?

Yes, we have a Games Forum (http://forums.miniclip.com/) where you can get help and tips on your favourite games.

I would like to report a bug in a game or on the website?

Please email bugs@miniclip.com with details of the bug and if possible a screen shot of the problem.

I have played one of your demo games and would like to buy the full version, where can I buy it?

We have an online store http://www.miniclip.com/games/en/try-and-buy.php where you can buy downloadable full versions of all our demo games.

How can I pay for a Miniclip Game?

You can pay for Miniclip store games in the following ways: Credit / Debit Card

I click on the download link and it takes me back to the Miniclip homepage?

If this happens please email store@miniclip.com with your transaction ID, full name and the email address you used when purchasing the game.

I bought a game from miniclip.com and when I downloaded the file it was O kb what should I do?

If this happens please try the following: 1) If you have a firewall / anti virus software on your computer you will need to temporarily disable this whilst you download the file. 2) Alternatively you could try to download the .zip version instead of the .exe version. 3) Finally, if neither of these work email store@miniclip.com with your transaction ID, full name and the email address you used when purchasing the game.

Can I buy a game from the store and play it on a Mac?

Miniclip downloadable games are not supported on Mac's.

I've installed the latest Shockwave plugin, but the game still runs slowly and choppy. How do I make it run faster?

Right click the game, from the dropdown select "3D Renderer" and click "Obey Content Settings".